Frequently Asked Questions (FAQs)
Do you offer free shipping?
Yes! We offer free shipping within Malaysia on all orders, no minimum spend required.
What is your return policy?
We accept returns within 30 days of delivery for items in new, unused condition. Return shipping is free, and refunds are processed within 10 business days.
Is there a restocking fee?
No, we do not charge any restocking fees.
How will I receive my refund?
Refunds will be credited to your original payment method. A confirmation email will be sent once your refund has been processed.
How can I contact customer support?
You can reach us by email at info@madelinestyles.com or by submitting an inquiry through our Contact Page. We typically respond within 48 business hours.